Contact

For account, auction, order, return, privacy or complaint enquiries, email info@bidarch.com. We aim to acknowledge consumer complaints within two business days.

What to include

  • Your full name and account email.
  • The invoice, order, listing or lot reference.
  • A concise description of your request.
  • Photographs where an item arrived damaged or materially differed from its listing.

Never send card details, passwords, identity-document copies or online-banking credentials by email.

Operator information

Trading name
BidArch Auctions
Legal entity
Pending operator verification — must be completed before consumer transactions are enabled
Registered address
Pending operator verification — must be completed before consumer transactions are enabled
Trade register / company number
Pending operator verification — must be completed before consumer transactions are enabled
VAT number
Pending operator verification — must be completed before consumer transactions are enabled
Email
info@bidarch.com
Website
https://www.bidarch.com